airfair EN ES Register ↗Find a stay ↗
Neighbourhoods Hotels Things to do Guides Journal Scholarships Carbon credits
Language English Español

Every page on this site is published in both languages: the Spanish set is generated from the English at build time, so the two never drift apart.

Find a stay ↗Create an IMPT account

Home/Where to stay/Charlotte/Top-rated hotels

Top-rated hotels in Charlotte

The best-supported stays in Charlotte, North Carolina, ranked by guest score weighted by the number of verified stays behind it. All 15 are classed four or five star by the booking supplier, so this shortlist is for travellers who want a known standard and a score they can check before they book.

15 hotels5 rated 4.5+22,446 guest reviews

Staying in Charlotte

Charlotte sits in North Carolina, and every stay this site lists there is classed four or five star by the supplier. These 15 are the best supported of them: each carries a guest score from verified stays, from 4.7 down to 4.3, and the list is ordered by that score weighted by how many stays stand behind it. Two are five star — The Ritz Carlton Charlotte and The Ballantyne A Luxury Collection Hotel Charlotte — and the rest are four star.

The addresses split the shortlist between the centre and two outlying districts. Most cluster around Trade Street, Church Street, Tryon Street and College Street in the centre, with The Westin Charlotte and JW Marriott Charlotte on South College Street and Hilton Charlotte Uptown on East Third Street. SouthPark accounts for four, among them Hyatt Centric SouthPark Charlotte on Apex Dr. and Renaissance Charlotte SouthPark on Carnegie Blvd. The Ballantyne sits out on Ballantyne Commons Pkwy and Hilton Charlotte Airport on Coliseum Centre Dr. Couples and short-break visitors tend to want the centre; SouthPark and Ballantyne suit travellers with a car or a quieter base.

The shortlist

Ranked by guest rating, then number of reviews.

  1. Kasa FreeMoreWest Charlotte

    ★★★★4.7558 reviews

    2109 Morton St

    Why stay hereA 4-star apartment-style address at 2109 Morton St, Kasa FreeMoreWest Charlotte earns a 4.7 out of 5 from 558 guests, the strongest guest score on this shortlist. The west-side location suits travellers who want a quieter base than the centre while staying within the 4-star band, and the very high review count relative to its size suggests consistency. Good for longer stays and for guests who prefer a residential setting over a full-service hotel.

    See Kasa FreeMoreWest Charlotte
  2. The Ballantyne A Luxury Collection Hotel Charlotte

    ★★★★★4.61,925 reviews

    10000 Ballantyne Commons Pkwy

    Why stay hereThe only 5-star property here besides The Ritz Carlton, this Ballantyne address carries a 4.6 rating across 1925 reviews, by some distance the most-reviewed hotel on the list. Set at 10000 Ballantyne Commons Pkwy, it appeals to guests who want the top class of stay in the south of the city rather than an uptown base, and the sheer volume of feedback makes it the most tested option here for anyone weighing a 5-star booking.

    See The Ballantyne A Luxury Collection Hotel Charlotte
  3. Hyatt Centric SouthPark Charlotte

    ★★★★4.6442 reviews

    3100 Apex Dr.

    Why stay hereAt 3100 Apex Dr., Hyatt Centric SouthPark Charlotte is a 4-star hotel in the SouthPark area with a 4.6 rating from 442 guests. The score puts it among the best-rated 4-star addresses on this list, and its smaller review count suggests a more recently established reputation. It fits travellers who want a high-rated, contemporary 4-star stay outside the centre, and its class keeps it a step above the standard upscale options.

    See Hyatt Centric SouthPark Charlotte
  4. The Ritz Carlton Charlotte

    ★★★★★4.51,643 reviews

    201 East Trade Street

    Why stay hereAt 201 East Trade Street, this 5-star address in the centre of Charlotte earns a guest rating of 4.5 from 1,643 reviews, an endorsement built on steady repetition rather than a single lucky stay. Travellers who want the polish of a five-star property and the convenience of a central uptown location will find the setting does the work for them. The volume of feedback suggests a hotel that has learned to handle guests at scale; it suits people who value consistency and a downtown base over novelty.

    See The Ritz Carlton Charlotte
  5. Kimpton Tryon Park Hotel by IHG

    ★★★★4.51,280 reviews

    303 South Church Street

    Why stay hereKimpton Tryon Park Hotel by IHG occupies 303 South Church Street, a central address, and pairs 4-star class with a 4.5 guest rating from 1280 reviews. The central setting makes it a practical choice for anyone whose plans revolve around the middle of the city, and the rating sits comfortably in the upper group of 4-star hotels here. It works for guests who want a well-reviewed uptown base without moving into the 5-star tier.

    See Kimpton Tryon Park Hotel by IHG
  6. Charlotte Marriott City Center

    ★★★★4.42,311 reviews

    100 West Trade Street

    Why stay hereCharlotte Marriott City Center sits at 100 West Trade Street, right in the central grid. With 4-star class and a 4.4 rating from 2311 guests, it is one of the most reviewed hotels on this shortlist, so expectations are well documented. It suits travellers who want a known brand and a downtown address in one booking, and the large review base makes it a low-surprise option among central 4-star hotels.

    See Charlotte Marriott City Center
  7. Hilton Charlotte Airport

    ★★★★4.42,108 reviews

    2800 Coliseum Centre Dr

    Why stay hereHilton Charlotte Airport is a 4-star hotel at 2800 Coliseum Centre Dr, rated 4.4 by 2108 guests. The location by the airport makes it the obvious pick on this list for travellers whose trip is built around a flight rather than the city centre, and the high review count reflects steady traffic. It fits early departures, late arrivals and short stopovers better than the downtown addresses here.

    See Hilton Charlotte Airport
  8. Grand Bohemian Charlotte Autograph Collection

    ★★★★4.41,051 reviews

    201 W Trade St

    Why stay hereGrand Bohemian Charlotte Autograph Collection stands at 201 W Trade St, a downtown position, with 4-star class and a 4.4 rating from 1051 guests. As an Autograph Collection property it carries a distinct identity within the Marriott family, which suits travellers who want something less uniform than a standard chain hotel but still centrally placed. The rating holds up across more than a thousand reviews, giving it a solid footing among the central 4-star group.

    See Grand Bohemian Charlotte Autograph Collection
  9. JW Marriott Charlotte

    ★★★★4.4725 reviews

    600 S College St

    Why stay hereJW Marriott Charlotte at 600 S College St is a 4-star hotel with a 4.4 rating drawn from 725 reviews. Its central address puts it in the same downtown cluster as several others here, and the review count is moderate, suggesting a more recent presence on the market. It suits guests who want a modern full-service hotel in the centre with a rating already in the upper 4-star range despite a shorter track record.

    See JW Marriott Charlotte
  10. The Ivey's Hotel

    ★★★★4.4722 reviews

    127 North Tryon Street

    Why stay hereThe Ivey's Hotel occupies 127 North Tryon Street, a central address, and is rated 4.4 out of 5 by 722 guests at 4-star class. The smaller review count and uptown position give it a boutique feel relative to the larger downtown hotels on this list. It suits travellers who want to be in the middle of the city and prefer a more intimate property over a large conference-style hotel, while keeping a rating in line with the top 4-star group.

    See The Ivey's Hotel
  11. The Westin Charlotte

    ★★★★4.33,523 reviews

    601 S College St

    Why stay hereThe Westin Charlotte at 601 S College St carries 4-star class and a 4.3 rating from 3523 guests, the largest review base on this entire list. That volume makes it the most thoroughly tested choice in the centre, and it suits travellers who value a known, heavily reviewed hotel over a newer or smaller one. Its downtown address and high traffic fit both business trips and city breaks built around the centre.

    See The Westin Charlotte
  12. Hilton Charlotte Uptown

    ★★★★4.32,999 reviews

    222 East Third Street

    Why stay hereHilton Charlotte Uptown at 222 East Third Street is a 4-star hotel with a 4.3 rating across 2999 reviews, one of the biggest feedback pools here. The uptown address suits guests whose time is centred on the city's core, and the large review count means the rating reflects a wide range of stays. It fits travellers who want a full-service 4-star brand in the middle of things rather than a suburban or airport base.

    See Hilton Charlotte Uptown
  13. Renaissance Charlotte SouthPark

    ★★★★4.31,343 reviews

    5501 Carnegie Blvd

    Why stay hereRenaissance Charlotte SouthPark sits at 5501 Carnegie Blvd, rated 4.3 from 1343 guests at 4-star class. The SouthPark setting places it with the southern cluster of hotels on this list rather than the downtown group, which suits travellers whose plans are in that part of the city. A sizeable review base and a solid 4-star rating make it a dependable choice for guests who want the south side over the centre.

    See Renaissance Charlotte SouthPark
  14. Charlotte Marriott SouthPark

    ★★★★4.3908 reviews

    2200 Rexford Rd

    Why stay hereCharlotte Marriott SouthPark at 2200 Rexford Rd pairs 4-star class with a 4.3 guest rating from 908 reviews. It belongs to the southern group of hotels here, so it fits visitors whose itinerary keeps them away from the downtown core. The review count is substantial without being among the largest, and the rating places it alongside the other SouthPark addresses on this shortlist for travellers comparing that area.

    See Charlotte Marriott SouthPark
  15. AC Hotel by Marriott Charlotte SouthPark

    ★★★★4.3908 reviews

    1824 Roxborough Road

    Why stay hereAC Hotel by Marriott Charlotte SouthPark stands at 1824 Roxborough Road with 4-star class and a 4.3 rating from 908 guests. Its SouthPark location groups it with the southern hotels on this list, making it an option for travellers focused on that district rather than uptown. The AC brand's streamlined style suits guests who want a compact, design-led 4-star stay, and the rating is consistent with its SouthPark neighbours here.

    See AC Hotel by Marriott Charlotte SouthPark

How to choose

For the highest scores

Kasa FreeMoreWest Charlotte leads at 4.7 from 558 reviews, with The Ballantyne A Luxury Collection Hotel Charlotte at 4.6 from 1925 reviews and Hyatt Centric SouthPark Charlotte also at 4.6 from 442. The Ritz Carlton Charlotte follows at 4.5 from 1643. Choose these when the guest score is the deciding factor.

Kasa FreeMoreWest Charlotte · The Ballantyne A Luxury Collection Hotel Charlotte · Hyatt Centric SouthPark Charlotte · The Ritz Carlton Charlotte

For five-star stays

Only two of the shortlist are classed five star by the supplier: The Ballantyne A Luxury Collection Hotel Charlotte, on Ballantyne Commons Pkwy, rated 4.6 from 1925 reviews, and The Ritz Carlton Charlotte on East Trade Street, rated 4.5 from 1643 reviews.

The Ballantyne A Luxury Collection Hotel Charlotte · The Ritz Carlton Charlotte

For SouthPark and beyond

Four hotels sit in SouthPark — Hyatt Centric SouthPark Charlotte, Renaissance Charlotte SouthPark, Charlotte Marriott SouthPark and AC Hotel by Marriott Charlotte SouthPark, all rated 4.3 or better. The Ballantyne and Hilton Charlotte Airport lie further out, for travellers whose plans pull them that way.

Hyatt Centric SouthPark Charlotte · Renaissance Charlotte SouthPark · Charlotte Marriott SouthPark · AC Hotel by Marriott Charlotte SouthPark · The Ballantyne A Luxury Collection Hotel Charlotte · Hilton Charlotte Airport

Questions, answered

How are these hotels ordered?

By guest score, weighted by review volume. Kasa FreeMoreWest Charlotte is first at 4.7 from 558 reviews; The Westin Charlotte, further down at 4.3, has the largest base on the list at 3523 reviews.

Are any of these hotels five star?

Two: The Ballantyne A Luxury Collection Hotel Charlotte on Ballantyne Commons Pkwy, scored 4.6 from 1925 reviews, and The Ritz Carlton Charlotte on East Trade Street, scored 4.5 from 1643 reviews. Every other hotel on the shortlist is classed four star.

Which hotels are in SouthPark?

Four: Hyatt Centric SouthPark Charlotte on Apex Dr., Renaissance Charlotte SouthPark on Carnegie Blvd, Charlotte Marriott SouthPark on Rexford Rd and AC Hotel by Marriott Charlotte SouthPark on Roxborough Road.

Can I see rates on this page?

No rate is quoted here. Availability is checked live for your dates, and each hotel's booking card carries those dates through to the booking step.

Which hotel has the most reviews?

The Westin Charlotte on South College Street, with 3523 reviews. Charlotte Marriott City Center follows with 2311 and Hilton Charlotte Airport with 2108.

Which is the lowest-scoring hotel on the shortlist?

The Westin Charlotte, Hilton Charlotte Uptown, Renaissance Charlotte SouthPark, Charlotte Marriott SouthPark and AC Hotel by Marriott Charlotte SouthPark are all scored 4.3; nothing on this list falls below that.

Are the star class and guest score from the same source?

No. Star class, facilities and photographs come from the booking supplier's record; guest scores come from verified stays. That is why a four-star hotel such as Kasa FreeMoreWest Charlotte can outscore both five-star hotels here.

More ways to stay in Charlotte